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📮 Contact Us

Feedback and Suggestions

The kind of feedback we want most isn't "It's great" — it's "I got stuck in this scenario."

  • Email: infinnotes@gmail.com
  • In-app: "Me — Feedback." When you submit, the necessary logs are attached to help us locate the problem.
  • RedNote: search for "inFin Notes" and leave a comment — we read all of them.
  • WeChat official account: search for "inFin Notes."

When You Report an Issue, Please Include

  1. Device model and OS version;
  2. inFin version number (on the App's Settings page);
  3. Specific reproduction steps (the more detailed, the better);
  4. If it's about transcription, please state the recording language and environment.

The more specific the information, the faster we can fix it.

Check the FAQ First

Before submitting, we suggest glancing through the guide:

Business and Partnerships

Media coverage, channel partnerships, enterprise procurement:

  • Email: infinnotes@gmail.com
  • RedNote: search for "inFin Notes."
  • WeChat official account: search for "inFin Notes."

Finally

This is more than a product — it's our exploration of "how to elegantly record life."

From the first version in 2023 to where we are now, and into a far future — thank you for walking this journey with us, and making recording a little better.


— the inFin team

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