❓ Membership FAQ

About Purchasing

Q: How soon does it take effect after I buy? Usually immediately. If it hasn't activated after 24 hours, reach us through Contact Us and we'll handle it manually.

Q: Can I use a redemption code? Redemption codes are not yet available.

Q: Is there Family Sharing? Family Sharing is not yet available.

Q: Is there a student discount? Student discounts are not yet available.

About the Free Version

Q: What exactly can free users use for free?

Free users can use the following without limit: Voice Notes, Chinese-English offline transcription, realtime translation, Text & Image Notes, Web Clipper, text export, iCloud multi-device sync, article & image export, and tag management.

Q: What is paid, then? AI capabilities that need cloud-based large-model compute, including AI Summary, Mind Map, and Deep Insight. Creation Assistant and Ask AI are not yet available and are not part of the currently available paid features.

Q: How many inFin+ trials are included for free? Free includes 5 inFin+ trials.

Q: Are there quota traps in the free version? We won't bother you with pop-ups. Recording itself is free forever.

About Pro

Q: What's included in Pro? Online large-model high-accuracy transcription: 1,000 minutes / month, unlimited offline Voice Notes, on-device Chinese-English offline transcription model, unlimited English realtime translation, noise-reduction and enhancement algorithm, unlimited web article & image clipping, unlimited Text & Image Notes, iCloud sync across devices, multi-dimensional summary, Mind Map, Note Insights, etc. See Membership.

Q: After my membership expires, will the summaries and mind maps I've already generated still be there? Yes. What was generated belongs to your notes and won't disappear.

Q: Are Pro and Max backed by different models? Both use the latest DeepSeek and Kimi large models; the entitlements differ slightly.

About Legacy User Lifetime Pro

Q: Are there any slots left? The event has ended, and there is no current special Lifetime Pro offer. See Legacy User Lifetime Pro.

Q: Does Lifetime Pro include future Max features? It includes "all Pro features." It does not include Max membership benefits.

About Data and Privacy

Q: How are notes processed on a paid plan? Notes are stored on your device by default. Optional iCloud sync uses Apple iCloud. Online transcription and cloud AI send the content needed for processing to online services. See Privacy Commitment.

Q: Is my purchase information stored? Subscription status is managed by the App Store, and we don't store your payment information.

About Subscription Management

Q: How do I cancel, how do I get a refund? See Subscription Management & Refunds.

Q: Will the price go up? inFin reserves the right to adjust pricing based on actual conditions.

Other

Q: How do I get an invoice? App Store subscriptions are invoiced by Apple — request it on Apple's orders page.

Q: I want to buy in bulk / use it for business — is there a plan? For partnership discussions, Contact Us.